This is the "Contact Support" page of the "Olin Library: Technical Issues" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Olin Library: Technical Issues  

Last Updated: Jan 24, 2014 URL: Print Guide RSS UpdatesEmail Alerts

Contact Support Print Page

Subject Librarians

For Research or Liaison Help contact:

Katherine Bohnenkamper
LIB 126 - 873-7485

William Garvin
LIB 008 - 873-7482
English, Music, Language

Holli Henslee
LIB 103 - 873-7483
Biology, Chemistry, Computer Science & Math, Environmental Studies, Physics, Sustainability

Phyllis Holzenberg
LIB 116 - 873-7487
Library, Theater, Women’s Studies, Communications

Craig Smith, Acting Director
LIB 104 - 873-7339
Criminology, Exercise & Sport Science, History,  Political Science, Psychology, Reference, Sociology

Jaqueline Tygart
LIB 012 - 873-7496
Architecture, Art & Art History, Philosophy, Religion


Contact Library Tech Support

A few troubleshooting checkpoints:

  • Are you trying to access from a workplace? If so, their firewalls may be preventing access to library databases.
  • You need to have cookies enabled.
  • Is Windows Firewall blocking access? Where this is located is different for each Operating System. Check your control panel.
  • Double check with Technology Support [417-873-7300 help desk] if your email login/password is NOT working. The library does not have access to passwords

Library Tech Support

Contact us if you have problems with a database or the web site.
Name *
Email *
1. Where are you coming from? *
2. What browser are you using? *
IE 7 or above
IE 6 or below
Firefox 12 or above
Firefox 11 or below
Chrome 22 or above
Chrome older version
Other... tell me in the describe box
3. What OS are you using? *
Windows XP
Windows 7, 8
4. What page are you trying to access or access from?
5. Copy the URL that is giving you an error.
6. Describe your problem... *
7. If you are receiving an error message please copy and paste here ...

System Admin

Profile Image
Victoria Johnson
JavaScript disabled or chat unavailable.
Contact Info
Olin Library, Drury University
Send Email

Subject Guide

Profile Image
Holli Henslee

Loading  Loading...