INTERLIBRARY LOAN PROCEDURES AT THE CIRCULATION DESK
Preparation of
Interlibrary Loan items:
Interlibrary
Loan personnel will prepare for pickup all items borrowed through
traditional Interlibrary Loan (ILL) in the ILL area prior to bringing them
to the Circulation Desk.
Returnable
items will be desensitized before a “book” strap is attached around the
front cover of the book/ video case. The strap will include the OCLC
Request Identifier number, the borrowing patron’s name, the temporary bar
code and the due date.
Returnable
items (e.g. books, videos, music scores) will be checked out in the
patron’s name, thereby starting the loan period. The due date on the
patron’s record will be adjusted to show what the lending library has
indicated.
ILL
personnel will place, in alphabetical order by patron last name,
returnable items on the ILL marked shelves behind the Circulation Desk.
The non-returnable items will be filed in the hanging file folders by
patron’s last name.
The
ILL personnel will contact the patron by email or phone when the requested
material(s) are ready for pickup.
Articles
will be sent to the patron by email whenever possible
Returnable
items and articles will be sent by campus mail upon request by the faculty
patron.
Distribution of
Interlibrary Loan:
Circulation Desk personnel will,
upon request by the patron, retrieve the requested items from the ILL shelves
or the hanging file folders.
“In-Library Use Only”
Interlibrary
Loan materials with the “In-Library Use Only” designation are rare. Circulation
Desk personnel will give the item to the patron with the understanding that the
item is not to leave the building. The item is to be returned to a Circulation
Desk employee when the patron is finished with it or is leaving the library.
The Circulation Desk employee returns the item to the ILL shelves, if still
needed by the patron, or to the ILL Return container above the ILL shelves. The
“checking out” and “returning” is permitted an unlimited number of times within
the loan period set by the lending library.
Checking in
Interlibrary Loan items:
Circulation
Desk personnel will check-in returned ILL books, videos, maps etc. by
entering the temporary bar code and stamping the date returned on the
“book” strap before placing in the Returned ILL container. This prevents
incurring overdue fines or limits the amount of overdue fines owed.
The
Interlibrary Loan personnel will periodically, each day, empty the Return
ILL container to return the borrowed items to the ILL area for processing
and return to the lending library.
Collecting Fines:
Circulation
Desk personnel will collect fines from students and staff on overdue
Interlibrary Loan materials.
Library
student employees will also pay overdue fines for Interlibrary Loan
materials.
Assistant
Circulation Manager will wave faculty fines for overdue Interlibrary Loan
materials.
SWAN/MOBIUS books:
Circulation
Desk personnel will follow procedures established by the Circulation
Manager for retrieving and preparing Olin Library books to be loaned to SWAN/MOBIUS
libraries.
These books
will be placed in the SWAN/MOBIUS container on the top of the range
closest the front doors.
Interlibrary
Loan personnel will periodically, each day, empty the SWAN/MOBIUS
container for the purpose of preparing the books for transportation by the
courier to the requesting patron’s destination library.
Circulation
Desk personnel will follow the procedures established by the Circulation
Desk Manager for checking in returned borrowed books and returned Olin
Library books.
The
returned books borrowed through Mobius will be placed in the SWAN/MOBIUS
container and then moved to the ILL area for preparation for returning to
the owning library.
Books
borrowed through SWAN/MOBIUS by off-campus faculty, students and staff will
be placed in the SWAN/MOBIUS container by the Circulation Desk personnel.
The
Interlibrary Loan staff will prepare these books for mailing to the
patron’s preferred address. The box will be delivered to the mail room for
the inclusion of return postage inside the container and the attachment of
postage for the same amount to the exterior.
Video mailing boxes:
Off-campus
faculty, students and staff who check out videos in person will be
provided with a box and one padded envelope per video for the return of
the items through the mail.
Each
box will have a return mailing label and sufficient postage for the total
number of videos and padded envelopes to be mailed back to Olin Library.
Interlibrary
Loan staff will supply the Circulation desk with boxes with padded envelops
inside.
Interlibrary Loan Questions:
Circulation
Desk personnel will refer walk-in library patrons with Interlibrary Loan
questions to the librarian in charge of Interlibrary Loan or one of the student
assistants during the hours of 8 am and 5 pm, Monday through Friday. After 5 pm
the patron will be asked to leave a written message, which will be placed in
the Interlibrary Loan mailbox or the student can send an email to ill@drury.edu. Phone calls to the Circulation
Desk about Interlibrary Loan will be transferred to the Interlibrary Loan phone
number. The patron will receive prompt assistance in person or will be able to
leave a voice mail message and will receive a response as soon as possible.
Off-Campus Services:
Overdue fines will be levied for
returnable ILL materials borrowed by off-campus faculty, students and staff.
The Assistant Circulation Manager will send the overdue notices.