I.
PATRON SERVICES:
The mission of Public Services reflects the mission
of the F. W. Olin Library. Through the
functions of Reference, Liaison, Interlibrary Loan and Circulation, librarians
and staff aim to serve the research and study needs of library users. Librarians and staff are committed to the
values inherent in the liberal arts context, and recognize that it is part of
the Library's task to enhance the process of learning and teaching.
One implication within that process is the
enhancement of the student's ability to use the library collections for
research. The librarians are committed
to this, through the provision of classroom and individual instruction, in ways
that are effective.
The librarians and staff of Public Services are also
committed to a service attitude that promotes and enables user access to
information, without discrimination.
II. GOALS
The goals of Public Services are to improve the
students' ability to use the library collections, to teach the use of the
collections through library use instruction in the classroom and individually,
to promote the faculty's understanding and use of library collections and
resources, to continually develop the collections through implementation of a
liaison program, to regularly evaluate the services and policies of Public
Services by use of appropriate measures and techniques, and to utilize the
multitude of information networks beyond the library to enlarge the scope of
the library's resources. The implementation of these goals should be in a
manner that is equitable, nonjudgmental, and timely.
A.
Liaison
Liaison, as a function of the Director and the
Librarians, falls into the area of Public Services. The program has three components. Librarians shall act as liaisons between departmental
faculty and the library, shall offer orientations and topic-specific
instruction to departmental faculty and their students, and develop and execute
programs of collection development for assigned departments.
Departments in the liaison program include:
Architecture Exercise
and Sport Science
Art/Art History History/Political
Science
Behavioral Sciences Interdisciplinary
Biology Languages
Business Administration/Economics Mathematics/Computer Science
Chemistry Music
Communication Philosophy/Religion
Education Physics
English Theatre
Environmental Studies Women’s Studies
B.
Reference
The goal of the Reference librarians is to provide
access to the print and electronic resources of the library. These include providing access to the
informational, statistical, and general resource tools of the various library
collections, to teach the use of the collections, to continue to hone reference
interviewing skills, knowledge of the collections, and technical use of the
equipment, to regularly evaluate and develop the library collections, to
promote the exchange of information and ideas, and engage in professional
development to enhance skills, evaluate philosophies and librarianship.
C.
Circulation
The goal of Circulation is to circulate Drury
Library materials to the Drury community that supports all of the academic
programs of the university, and to the students and faculty of consortial
partners. These goals include ensuring
that each library user is made aware of library circulation policies, that each
library user is treated in a fair and unbiased manner, and that library
circulation policies are developed and implemented that allow for the
circulation of library materials to the greatest number of patron uses within a
reasonable time.
D.
Interlibrary Loan
The goal of Interlibrary Loan is to obtain library
materials for library patrons that are not available in the collections of the
F. W. Olin Library, to better support the curriculum and educational goals of
E.
Computer Lab
The goal of the Computer Lab is to provide access to
the technologies and software applications necessary to fulfill the educational
goals of
III. BUILDING AND FACILITIES USE
The librarians and staff of the library work to make
the building’s facilities available while maintaining a library environment
conducive to the study and research needs of the faculty, students, and staff.
Thus, the following policies are adopted:
A. Policies
1. Priority use is given to library related functions and
maintaining a library environment conducive to group study, collaboration, reading
and individual study.
2. Smoking and disruptive behavior, such as loud conversation,
threatening or sexual behavior, are not permitted in the library.
a. Conversation
for purposes of group study and collaboration is permitted on the first floor in the learning commons area at the study tables, the ribbon, and the
lounge chairs by the stairwell. The second floor is considered a quiet
area for individual study.
b. Drinking in the library is permitted provided that the
beverage is contained in a spillproof container.
c. Food may be consumed in the library.
d. Functions and special events of the university community
(consisting of the students, staff, faculty, and administration) may require
the presence of food and drink.
3. The Olin Room, the Classroom, the Conference Room, and the
two Seminar Rooms may be reserved by students, staff, and faculty for one-time
use, on a first-come, first-served basis.
4. Semester-long reservations for classroom instruction by
Drury faculty in the Classroom 006 and Seminar Room 203 must be made by and
through the Registrar’s Office. The Registrar’s Office should contact library
personnel about such reservations, as it is ultimately the responsibility of
the library staff to input that information into the online university
scheduler.
5. The Special Collections Room is kept locked at all times
when it is not occupied. Its use is normally reserved for the study and
research of the Rare Book and Archival collection.
6. Library staff work areas are not open to library users,
except at the invitation of full-time staff.
7. The policies governing use of the library facility and its
collections are designed to serve the needs of currently enrolled students, the
staff, and the faculty of the university primarily. The Library and its
collections may be used by alumni and others who have an affiliation with the
University, and the general public may use the Library with limitations. The
restrictions of these constituencies are defined in the Procedures section.
8. Media equipment may be reserved in the user’s name using the
Library’s automated system.
9. Reservations
The Olin Room 002, Classroom 006, Conference Room 122, Seminar
Room 203, and Seminar Room 214 are available for daily reservations. The
Harwood Reading Room and Chalk Rooms 204, 205, 212, and 213 may be reserved for
special events. Normally, chalk rooms are open for use on a first-come,
first-served basis. Please refer to the Procedures for guidelines.
IV. USE OF ONLINE DATABASES
A. The Library provides several online databases through
Internet connection. The library
currently makes available over sixty such databases, including those under the
umbrella of EBSCO Subscription Services, OCLC's FirstSearch, Wilson, a number
of individually subscribed databases, and some public domain databases such as
MEDLINE.
B. All the above-mentioned databases except SciFinder Scholar are
available from the library homepage, via an Internet browser, on public access
computers near the Reference Desk, in the Computer Resources Lab, on computers near
the Periodicals area, and on computers across campus and in homes that have
access to the Drury network. The databases are freely available to anyone who
is a currently enrolled Drury student, a staff person, or a member of the
faculty. Generally, the students, staff, and faculty of other educational
institutions may use the Drury network to access the above databases in-house, with
restrictions.
V. PUBLIC USE POLICY STATEMENT
Library staff may ask any patron for identification.
The public may use the print collections within the library, including books,
journals, magazines, newspapers, and reference materials. The public may only use
computers in the Reference area to verify the presence of specific materials in
the print collections of the library. The public is not allowed to use a
portable computing device equipped with wireless technology to access the
Internet or any of the electronic collections of the library.
VI. TELEPHONE REFERENCE GUIDELINES
The telephone is a vital link for providing
information services to members of the
Reviewed
and revised 08/21/08
