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Olin Library: Technical Issues  

Last Updated: Jul 14, 2014 URL: Print Guide RSS UpdatesEmail Alerts

Contact Support Print Page

Subject Librarians

For Research or Liaison Help contact:

William Garvin - Director
LIB 008 - 873-7482
Business Administration and Economics, English, Language, Music

Katherine Bohnenkamper
LIB 126 - 873-7485
Education, Exercise and Sports Science

Holli Henslee
LIB 103 - 873-7483
Biology, Chemistry, Computer Science & Math, Environmental Studies, Physics, Philosophy, Religion

Phyllis Holzenberg
LIB 116 - 873-7487
Communications, History/Political Science, Library, Theater, Women’s Studies

Jaqueline Tygart
LIB 012 - 873-7496
Architecture, Art & Art History, Behavioral Sciences


Contact Library Tech Support

A few troubleshooting checkpoints:

  • Are you trying to access from a workplace? If so, their firewalls may be preventing access to library databases.
  • You need to have cookies enabled.
  • Is Windows Firewall blocking access? Where this is located is different for each Operating System. Check your control panel.
  • Double check with Technology Support [417-873-7300 help desk] if your email login/password is NOT working. The library does not have access to passwords

Library Tech Support

Contact us if you have problems with a database or the web site.
Name *
Email *
1. Where are you coming from? *
2. What browser are you using? *
IE 7 or above
IE 6 or below
Firefox 12 or above
Firefox 11 or below
Chrome 22 or above
Chrome older version
Other... tell me in the describe box
3. What OS are you using? *
Windows XP
Windows 7, 8
4. What page are you trying to access or access from?
5. Copy the URL that is giving you an error.
6. Describe your problem... *
7. If you are receiving an error message please copy and paste here ...

Subject Guide


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